Terms of Service
April 2021 release
Marche Luxe Ltd
Kilchbergstrasse 110
8038 Zurich, Switzerland
UID CHE-115.010.315
1. Scope
The present General Terms and Conditions (hereinafter referred to as "GTC") apply between Marche Luxe GmbH (hereinafter referred to as "we", "us" or the like) and you. By clicking on the checkbox "I agree to the General Terms and Conditions including the right of return (section 5)." you declare that you have read and accepted the General Terms and Conditions.
2. Conclusion of the contract
The presentation of the products in our online shop is not a legally binding offer, but only a non-binding online catalogue. Simply placing a product in the "shopping cart" does not constitute a binding order. You only place a binding order for the products in the shopping cart by clicking on the "Buy now" button on the checkout page. The contract is concluded with the transmission of the order confirmation in the form of an automated e-mail.
3. Prices and VAT
All prices are in Swiss francs (CHF) and include Swiss VAT.
4. Prices and Conditions for Retailers
Retailers can register with us and then receive a special login for the retail shop. All items that can be seen in this shop can be purchased at the individually agreed discount conditions.
Part of this agreement is a minimum initial order of
CHF 750.00. Initial orders below this limit will not be accepted. The order is rejected and the amount returned.
5. Delivery and Shipping Costs
We deliver to any desired address in Switzerland and the Principality of Liechtenstein.
The ordered products will be sent by DHL to the delivery address you specified.
All deliveries are subject to shipping costs.
The delivery time is stated on the respective product page. If you do not receive the products you have ordered within the delivery period stated there, please send us an e-mail toinfo@marcheluxe.comstating the order number and your first and last name. Compensation for late delivery is excluded.
6. Return Policy
We grant you a 14-day right of return on products purchased from us. Excluded from this are products that have been made to customer specifications (e.g. personalization) and SALE products.
Please send the products back to us in new condition within 14 days of receipt together with the delivery note and the return slip in the original packaging. The return is at your expense. The time at which the products are dispatched is decisive for meeting the deadline. We will refund any amount already received. Please send the products to the following address:
Marche Luxe Ltd
Kilchbergstrasse 110
8038 Zurich, Switzerland
7. Inventory
All products that are displayed in our online shop are usually available. If, in exceptional cases, this is not the case and we are therefore unable to carry out your order or not immediately, we will inform you immediately by e-mail. If we are definitely unable to process your order, we will refund any amount already received. Compensation for damages due to non-delivery is excluded.
8. Discount Codes and Vouchers
Some discount codes and vouchers are limited to certain products, product categories or brands and/or linked to a minimum order value. Discount codes and vouchers cannot be redeemed more than once in the context of the same order and generally cannot be combined with other discount codes or vouchers. The respective provisions of the discount code or voucher apply. An exchange of discount codes or vouchers for cash is excluded.
The following additional conditions apply to gift vouchers: Gift vouchers can be redeemed once for the entire range (including SALE items) and are not linked to a minimum order value. If the value of a gift voucher exceeds the value of the item purchased, the remaining amount will be forfeited.
9. Guarantee
We grant a 12-month guarantee on all our products. The respective guarantee period is specified in the online shop with the product details. The products are to be checked carefully upon receipt and any material or manufacturing defects found are to be reported to us immediately. Please send an email toinfo@marcheluxe.comstating the order number and your first and last name and you will be informed by our team about the further procedure.
Please send the defective or damaged products to the following address:
Marche Luxe Ltd
Kilchbergstrasse 110
8038 Zurich, Switzerland
The return is at your expense.
10. Intellectual Property
All intellectual property of the content of our website (text, images, trademarks, videos, layout, etc.) lies with us or the respective authorized third party. All rights reserved. Use of any kind without prior express consent is prohibited. Quoting with correct source information and setting links to our website is permitted.
11. Governing Law and Jurisdiction
The contractual relationship between you and us as well as the use of our website and in particular the online shop is subject exclusively to Swiss law. Place of jurisdiction is Zurich. Mandatory places of jurisdiction remain reserved.